This privacy notice discloses the privacy practices for www.zupagrafika.com
Copyright info: Any use, copy, reproduction, exploitation, display, alteration of the website or any of its contents for any purpose is strictly prohibited, unless prior written consent has been obtained from Zupagrafika.
We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations, order status updates, and to provide you with information on our products. Information collected includes your name, shipping address, billing address, telephone number, e-mail address, and payment information. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Zupagrafika sends occasional emails to let you know about changes to our site we believe will be of interest to you if you apply to be part of our Mailing List. If you no longer wish to receive emails, please send a removal request to us.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
1 See what data we have about you, if any.
2 Change/correct any data we have about you, if any.
3 Have us delete any data we have about you, if any.
4 Express any concern you have about our use of your data.
This website may contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
We may provide paid products and/or services within the Service.
In that case, we use third-party services for payment processing.
We use appropriate security measures to protect your information by taking reasonable precautions and follow industry best practices. We secure server and sensitive information that is transmitted via SSL technology, follow all PCI-DSS requirements and implement additional generally accepted industry standards.
We fully outsource all payment processing to FoxyCart.com. FoxyCart is PCI DSS (Payment Card Industry Data Security Standard) Compliant as a Level 1 Service Provider, and is listed on both Visa and MasterCard's global registries. Anytime you submit payment information via our website, you are submitting through FoxyCart's secure infrastructure. We don't have access to your payment details except for the last 4 digits, the card type, and the expiration date.
The payment processors we work with are PayPal and Foxy.io:
Third party cookies may be added to this site (for example, enabling Google Analytics or PayPal add to cart buttons). For more on their policy, see.
Any use, incl. copy, reproduction, storing, exploitation, display, alteration of: 1. this website and its content, including images; 2. physical publications, books, kits, posters, or any printed matter by Zupagrafika; for any purpose is strictly prohibited and shall be considered a copyright infringement, unless prior written consent has been obtained from Zupagrafika. Unless otherwise specified, this website and its contents are the exclusive property of Zupagrafika and it is protected by copyright law. All the products sold here are designed, authored and/or published by Zupagrafika.
No use or publication whether in print, online, film, video or any other medium, of the paper models being part of the kits or books, whether in flat or assembled/3D, is allowed without prior written permission of the publisher. Please contact us if you have any publication enquiry and we will be happy to study your request.
Your use of this website constitutes your agreement with our terms and conditions.
Zupagrafika reserves the right to update the content and prices on this website. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of this website without express written permission by us.
In case of an unsuccessful delivery, your mail will await at your local post office for collection so please keep an eye on your mailbox in case any note is left for you. If your mail is not collected, it is sent back to us. Once we receive your mail back, you will be notified by e-mail and you can either have it shipped once again (subject to another delivery and a return charge) or get a refund of the purchased item cost (less the delivery charge).
Should you experience any delay in delivery, please check the tracking number provided above first. You can track your mail here and in your National Post e-tracking system, once it arrives in the destination country. Please notice, Zupagrafika has no control over and accepts no responsibility for any unexpected shipping delays caused by circumstances related to the carrier service or customs control time.
We use PayPal and Foxy.io to process our transactions. It´s reliable, secure and you don't need an account in order to use the service.
All payments can be made through PayPal or by credit card.
An e-mail with shipment confirmation and tracking details will be sent to your e-mail address provided with the purchase.
If we are unable to fulfill your order due to the lack of availability or any other reasons, you will be refunded for the unavailable item.
For Polish delivery addresses, please place your orders through our site in Polish.
For delivery addresses out of Poland, please place your orders through our site in English.
Otherwise, we will immediately proceed with a refund and you will be asked to place your order once again through the site that is compatible with your delivery address.
If you prefer to pay with a credit card via PayPal, you do not need to have a PayPal account to proceed with your payment. You can proceed as a guest and pay with your credit or debit card by selecting "Pay without a Paypal account" option at checkout.
Your address, e-mail, phone number, etc, may also be requested depending on your country.
When you are done, select "Pay Now" and that´s it.
If there is a pop-up window requesting to "Create a Paypal account (Optional)", just select a "No thanks" option.
All items are guaranteed to be brand new and should reach you in good condition. We will only replace items that are defective from origin or sent in error. This is subject to you notifying us of the problem and returning the goods to us within 15 days of receipt of the goods and providing a description of the defect. Please contact us before returning items and report faulty items via e-mail. Products must be returned undamaged and in the state in which they were sent. You are responsible for ensuring correct packing of the product. Zupagrafika is not responsible for the loss or damage of any returned product. Upon satisfactory receipt of the returned goods we will refund your payment within 7 days.
If you want to cancel your order, please notify us as soon as possible.
It may be that your order will already have been dispatched and we are unable to recall it.
We are not responsible for unexpected shipping delays caused by circumstances related to the courier service.
All items are guaranteed to be brand new and in good condition. The dimensions of all of our products are stated on the website. All of our publications are printed and produced by local manufacturers in Poland. We only use papers from responsible sources.