© 2012-2017  ZUPAGRAFIKA. All rights reserved.

Shipping    I    Payment    I     Prywatność

Once we receive your payment, your order will be sent within 1-4 working days.

We ship worldwide. All orders are shipped with National Postal Service by priority mail

You will receive tracking details once your order is dispatched.

European customers: orders should be with you between 4–12 business days after dispatch.

US customers: orders should be with you between 7–20 business days after dispatch *

Customers in the rest of the world: orders should be with you between 7–25 business days after dispatch.

* US customers: Tracking information may not be available once the parcels arrive in the US.


We use PayPal to process our transactions. It´s reliable, secure and you don't need an account in order to use the service. All payments can be made through PayPal or by credit card. 

You will receive an email with tracking number once your order is sent. If we are unable to fulfil your order due to availability or any other difficulties you will be refunded for the unavailable item.

You may place an order via our site in Polish only in case your delivery address is in Poland. Otherwise, please place your order chosing the English version of Zupamarket. If you, by mistake, buy an item via our site in Polish and your delivery address is out of Poland, you will be refunded and provided with the English link to proceed with the purchase. 


For distribution and wholesale enquiries, find us at

Wholesale & Distribution


All items are guaranteed to be brand new and should reach you in good condition.

We will only replace items that are defective from origin or sent in error. 

This is subject to you notifying us of the problem and returning the goods to us within thirty days of receipt of the goods and providing
a description of the defect.
Please contact us before returning items. Report faulty items via mail and we will give you return instructions.

If you want to cancel your order, please notify us as soon as possible. 

It may be that your order will already have been dispatched and we are unable to recall it. 


We are not responsible for unexpected shipping delays caused by circumstances related to the courier itself.

Zupagrafika  I  Sklep